Kashir app account
Delete your Kashir account
Use this form to ask us to permanently delete your account in the Kashir app on Google Play, and the data linked to it. You don't need the app installed.
How it works
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1
Send the request
Fill in the form below with the email or phone number registered on your account.
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2
We verify it's you
We contact you on the registered email or phone to confirm you own the account. We never delete anything without this check.
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3
Deletion within 30 days
We delete the account and its data, and confirm to you once it's done.
What we delete
- Your account, sign-in details and notification tokens
- Your business profile, branches and staff accounts
- Products, stock, sales, invoices, purchases and expenses
- Your customers, suppliers, and their balances
- Online store orders and uploaded images
What may be kept, and for how long
- Daily backups rotate out within about 7 days
- Security logs (sign-in attempts, activity) are purged automatically within 30–90 days
- Invoices for your own subscription, only as long as the law requires
Subscribed through Google Play? Deleting your account doesn't cancel the subscription. Cancel it in the Google Play app → Subscriptions so you aren't charged again.
Staff member? The shop owner can delete your account directly from user management, or you can use this form.
Deletion request
Enter at least your email or your phone number.
Prefer email? Write to support@makhzan.app from your registered email. See also our Privacy Policy.